Senior Vice President of Operations

United State (Remote)
January 30, 2026
Full Time
Urgent

Apply for this job

Email *

Job Description

About the Role

At enterprise scale, operations is the engine that converts strategy into performance. We are seeking a Senior Vice President of Operations to lead end-to-end operational excellence across a complex, global organization operating at the intersection of technology, services, and digital platforms.

This role is designed for an executive who can scale systems, optimize performance, and deliver results in environments where reliability, speed, and cost discipline are critical. The SVP of Operations will own the operating model across service delivery, process excellence, capacity planning, quality, and performance management, ensuring the enterprise executes consistently while adapting to growth and change.

As a core member of the executive leadership team, the SVP will partner with the CEO, CFO, CIO/CTO, and business unit leaders to modernize operations using automation, data, and AI-enabled insights. You will establish clear accountability, simplify complexity, and embed continuous improvement across regions and functions.

This is not a maintenance role. It is a mandate to build operations as a strategic advantage, one that improves margins, accelerates growth, strengthens customer outcomes, and scales with confidence.

Essential Duties and Responsibilities

  • Lead global operations with accountability for performance, efficiency, quality, and scalability.

  • Define and execute a multi-year operations strategy aligned with enterprise growth and financial objectives.

  • Design and optimize operating models across service delivery, fulfillment, and support functions.

  • Drive productivity, cost optimization, and margin expansion through process excellence and automation.

  • Establish governance, KPIs, and operating cadence to ensure transparency and accountability.

  • Partner with Technology and Data teams to implement AI-enabled operations, analytics, and automation.

  • Oversee capacity planning, workforce optimization, and vendor/partner performance.

  • Lead continuous improvement initiatives using Lean, Six Sigma, and operational excellence frameworks.

  • Ensure operational resilience, risk management, and business continuity at scale.

  • Build, mentor, and retain a high-performing global operations leadership team.

Job Qualifications and Requirements

  • 15+ years of progressive operations leadership experience within large, complex organizations.

  • Proven success leading global operations in technology, services, or platform-based environments.

  • Strong background in operating-model design, performance management, and process optimization.

  • Demonstrated ability to drive large-scale change and operational transformation.

  • Strong financial acumen with experience managing P&L, cost structures, and productivity metrics.

  • Track record of partnering effectively with C-suite leaders and Boards.

  • Experience leveraging data, automation, and AI to improve operational outcomes.

Personal Capabilities and Qualifications

  • Enterprise-level strategic thinker with disciplined execution mindset.

  • Executive presence with the ability to influence and align senior leaders.

  • Highly analytical, structured, and outcomes-oriented.

  • Decisive, resilient leader comfortable operating in complexity and ambiguity.

  • Exceptional communicator who simplifies complexity and drives clarity.

  • Strong people leader with a focus on accountability, capability building, and succession.

Strategic Support

  • Serve as a core advisor to the CEO and executive leadership team on operational performance and scalability.

  • Support long-range planning, capital allocation, and enterprise transformation initiatives.

  • Partner with Finance on budgeting, forecasting, and margin improvement strategies.

  • Enable growth initiatives, new product launches, and market expansion through operational readiness.

  • Support M&A integration, restructuring, and enterprise optimization efforts.

Working Conditions

  • Hybrid executive work environment with global scope and accountability.

  • Regular engagement with C-suite leaders, senior executives, and board committees.

  • Periodic domestic and international travel to support operations and leadership alignment.

  • High-visibility role with direct impact on enterprise performance and customer outcomes.

Job Function

  • Enterprise Operations Leadership

  • Operating Model Design & Execution

  • Performance & Productivity Management

  • Cost Optimization & Margin Expansion

  • Automation & AI-Enabled Operations

  • Global Service Delivery & Scalability

Compensation & Benefits

  • Base Salary: $360,000 – $440,000

  • Executive Annual Bonus Program

  • Long-Term Incentive Plan (Equity / Performance-Based Awards)

  • Comprehensive Executive Health Benefits

  • 401(k) with Competitive Company Match

  • Executive Coaching & Leadership Development

  • Wellness, Mental Health & Family Support Programs

  • Generous Executive PTO & Holiday Package

Why Join Us

  • Lead operations at the heart of a global enterprise’s performance and growth engine.

  • Shape how the organization scales, modernizes, and delivers value at the enterprise level.

  • Partner directly with the CEO and executive leadership on mission-critical priorities.

  • Build an operations organization that is a true competitive advantage.

  • Leave a lasting legacy of operational excellence, resilience, and measurable impact.

Related Jobs