Job Description
About Us
We are a global leader in technology and consumer services, trusted by millions of customers and enterprises worldwide. Our organization operates at the forefront of digital transformation, next-generation product design, and customer-first innovation. With a strong global footprint across North America, Europe, Asia, and emerging markets, we redefine how businesses and consumers interact with technology every day.
Our mission is to accelerate growth through disruptive innovation, breakthrough ideas, and bold execution. By investing in advanced R&D, AI, cloud ecosystems, and cross-industry partnerships, we ensure our solutions remain cutting-edge and market-defining. For us, innovation is not a department—it is a core business function embedded in strategy, operations, and culture.
We foster an environment of creativity, collaboration, and accountability, where senior leaders have the freedom and resources to create high-impact change. Joining us as Director of Innovation means leading initiatives that challenge conventions, disrupt markets, and create scalable growth opportunities for a Fortune-class enterprise.
PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
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Innovation Strategy: Design and execute a global innovation roadmap that aligns with corporate strategy and growth priorities.
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Emerging Technologies: Identify, evaluate, and implement emerging technologies such as AI, blockchain, and automation to drive competitive advantage.
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Product & Service Innovation: Partner with Product, R&D, and Operations teams to develop and scale breakthrough products and services.
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Innovation Labs & Pilots: Lead innovation hubs and pilot programs to test, validate, and accelerate new business models.
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Customer-Centric Design: Embed human-centered design principles into innovation practices to ensure solutions meet evolving customer needs.
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Strategic Partnerships: Forge collaborations with startups, research institutions, and global partners to expand innovation pipelines.
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Metrics & ROI: Define innovation KPIs, measure success, and ensure initiatives deliver tangible business impact.
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Executive Reporting: Present innovation outcomes, pipelines, and forecasts to the CEO, Board of Directors, and executive leadership.
Qualifications, Special Knowledge, Education and Abilities
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15+ years of leadership in Innovation, R&D, or Strategy, with at least 7 years in senior executive roles.
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Proven track record in technology, consumer services, or global-scale enterprises.
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Expertise in digital transformation, product innovation, and emerging technologies.
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Strong financial acumen with experience measuring ROI on innovation investments.
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Advanced degree in Business, Technology, or MBA preferred.
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Exceptional communication, executive presence, and stakeholder engagement skills.
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Demonstrated ability to lead global, cross-functional innovation teams and manage complex portfolios.
Strategic Support
The Director of Innovation acts as a strategic partner to the CEO, CTO, and executive committee, ensuring innovation is a growth driver, not just a support function. Responsibilities include:
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Advising on M&A and venture investments to strengthen the innovation pipeline.
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Partnering with Finance and Operations to ensure resources are allocated effectively to high-impact initiatives.
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Driving ESG and sustainability-focused innovations to align with corporate responsibility commitments.
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Providing foresight into global trends, competitor landscapes, and disruptive forces shaping future markets.
Working Conditions
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Remote role with periodic travel to global innovation hubs, executive summits, and research partnerships.
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Requires flexibility to operate across international time zones and oversee cross-regional initiatives.
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High-visibility role with direct accountability for enterprise innovation strategy and execution.
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Operates in a fast-paced, highly dynamic environment that demands agility, resilience, and bold decision-making.
Job Function
The Director of Innovation is responsible for leading enterprise-wide innovation strategies and programs, ensuring the organization remains future-ready and competitive. This role balances technology adoption, market disruption, cultural transformation, and partnership development, positioning innovation as a cornerstone of corporate success.
Why Join Us?
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Compensation Package: Base salary $392,000 – $457,000, plus bonus, long-term equity incentives, and executive benefits.
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Executive Authority: Direct visibility with the CEO and Board to shape the enterprise innovation agenda.
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Global Impact: Influence the direction of products, services, and technologies across multiple industries.
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Innovation Platform: Lead access to world-class research, R&D labs, and cross-industry collaborations.
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Culture of Bold Ideas: Join a leadership team that values disruptive thinking, measurable results, and long-term vision.
