Charmaine Blair

Director of Project Management

Directed the PMO for a SEC-regulated exchange, overseeing a 300+ project portfolio spanning networking, InfoSec, UNIX, production systems, and software development, ensuring alignment to regulatory, risk, and business priorities.
Built and enforced PMO governance, standards, and reporting for infrastructure and application projects; established a controlled book-of-work process with clear intake, prioritization, and status tracking.
Led high-profile infrastructure programs, including the Sapphire Datacenter build-out and trade floor; coordinated physical server builds, rack/stack, cabling, and environment setup (Firm test beds, PROD, SIMU/DR) to support trading operations.
Managed major network initiatives: New York office datacenter expansion, DNS and WLAN/AP hardening, F5 upgrades, MPLS/ISP switch hardening, branch office refresh, data center consolidation, decommissioning, and failover testing.
Oversaw production system projects (Jenkins upgrades, quarterly patching, Kubernetes upgrades, enterprise Onload enhancements) to keep trading environments current, supported, and resilient.
Program-managed the MIAX Onyx Futures Exchange and trading platform build-out, including physical datacenter server deployments and coordination with Trading Systems Development, InfoSec, and Compliance.
Instituted weekly status meetings and daily stand-ups across functional teams, improving cross-department visibility, risk escalation, and delivery coordination.
Produced concise, board- and C-suite-ready project communications, including visual summaries, risk highlights, and change-management materials for each MIAX subsidiary.
Prepared quarterly portfolio summaries and forecasts for submission to the SEC, including start/end timelines, overall status, and rationales for on-hold/cancelled projects, strengthening regulatory transparency and governance.
Created a PMO wiki framework as a centralized communication hub for project status, milestones, risk register, and overall health, reducing ad-hoc status requests and improving stakeholder self-service.
Led the annual enterprise project budget and portfolio planning cycle, consolidating functional ‘wish lists,’ classifying projects (regulatory, customer-driven, enhancement, revenue-generating), sizing resource needs, and sequencing timelines to maximize impact within budget constraints.
SEC-Regulated Exchange
Senior Project Manager (Consultant)

Summit Health

Jun 2019 – Mar 2021
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Evaluated the health, timelines, and dependencies across technology projects for C-suite executives, providing clear assessments and remediation paths.
Performed deep-dive reviews of project plans, RAID logs, and deliverables; coached and mentored junior project managers on structuring plans, managing risks, and driving accountability.
Standardized reporting formats and cadence, improving portfolio visibility and reducing time spent preparing executive updates.
Partnered with IT leadership to rationalize project scope and sequence to protect critical care delivery systems while advancing strategic digital initiatives.
Senior Infrastructure Project Manager (PMO – Contract)

MUFG

May 2017 – Apr 2019
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Orchestrated the upgrade of MUFG’s retail acquisition footprint, overseeing transition of 368 servers supporting Union Bank retail branches across CA, AZ, WA, and OR, serving 300,000+ customers.
Coordinated vendors to procure and deploy Cisco UCS C220/Windows Server 2012r2 platforms, ensuring compliance with bank standards and minimizing branch downtime.
Led work on key retail applications (Teller 3, Cash Insight Assurance, Forms Partner, Oracle 12, JBOSS, CommVault, print services, software distribution) and 100+ branch-resident applications to ensure continuity and resilience.
Managed Citrix XenApp v7.x farm upgrades and Sterling Managed File Transfer deployments, enhancing performance and secure data movement.
Drove cutover planning, testing, and post-migration validation, reducing implementation risk and keeping service levels stable across the branch network.