Chief Operations Strategy Officer

Job Description

About the Role

In large, complex enterprises, operational excellence is no longer about efficiency alone; it is about strategy, scalability, resilience, and speed of execution. We are seeking a Chief Operations Strategy Officer (COSO) to architect and lead the evolution of the company’s global operating model, ensuring that strategy is translated into durable, measurable operational performance.

This role is designed for a senior executive who sits above day-to-day operations, focusing instead on how the enterprise operates as a system. The COSO will own the design, optimization, and continuous evolution of operating models across functions, regions, and platform,s aligning people, process, technology, and capital to enterprise priorities.

Partnering closely with the CEO, COO, CFO, CIO, and Board, the Chief Operations Strategy Officer will define how the organization scales, where it invests, and how it drives productivity, margin expansion, and customer outcomes. This includes leading enterprise initiatives across operating-model redesign, AI-enabled operations, performance management, cost structure optimization, and execution governance.

This is not a traditional operations role. It is a strategic command center position, responsible for shaping how the enterprise runs today and how it must run tomorrow to compete globally.

Essential Duties and Responsibilities

• Define and lead the enterprise operations strategy aligned with long-term corporate objectives.

• Architect scalable, repeatable operating models across business units, geographies, and shared services.

• Drive enterprise productivity, margin improvement, and cost-structure optimization initiatives.

• Lead cross-functional initiatives integrating operations, technology, finance, and talent strategy.

• Establish governance, performance metrics, and operating rhythms to ensure execution discipline.

• Partner with Technology and Data leaders to embed AI, automation, and advanced analytics into operations.

• Identify structural inefficiencies and design solutions that unlock sustainable operational leverage.

• Oversee enterprise transformation initiatives related to operating effectiveness and execution speed.

• Provide executive-level reporting on operational performance, risks, and value realization.

• Guide senior leaders through operating-model change while maintaining business continuity.

Job Qualifications and Requirements

• 15+ years of senior leadership experience in operations strategy, enterprise transformation, consulting, or large-scale operational leadership.

• Proven success in designing and implementing operating models within complex, global organizations.

• Strong understanding of enterprise economics, productivity drivers, and margin optimization.

• Experience leading AI-enabled or digitally transformed operations at scale.

• Demonstrated ability to influence C-suite leaders and boards.

• Deep experience managing cross-functional, multi-region initiatives.

• Strong financial acumen with experience linking strategy to measurable outcomes.

Personal Capabilities and Qualifications

• Enterprise-level strategic thinker with strong execution orientation.

• Credible executive presence with the ability to challenge and align senior leaders.

• Highly analytical, structured, and data-driven.

• Resilient, decisive, and comfortable leading through complexity and change.

• Exceptional communicator able to translate complexity into clarity.

• Strong leadership maturity with high integrity and accountability.

Strategic Support

• Serve as a core advisor to the CEO and executive leadership on enterprise operations strategy.

• Support long-range planning, capital allocation, and performance management cycles.

• Partner with Finance on value realization, cost discipline, and investment prioritization.

• Enable enterprise-wide execution alignment during transformation, growth, or restructuring.

• Support M&A integration and operating-model harmonization initiatives.

Working Conditions

• Hybrid executive working environment with global scope.

• Regular engagement with C-suite leaders, board members, and senior stakeholders.

• Periodic domestic and international travel to support strategic initiatives.

• High-visibility role with material impact on enterprise performance and scalability.

Job Function

• Enterprise Operations Strategy

• Operating Model Design & Optimization

• Productivity & Cost Structure Transformation

• AI-Enabled Operational Excellence

• Execution Governance & Performance Management

• Cross-Functional Strategic Alignment

Compensation & Benefits

• Base Salary: $350,000 – $420,000

• Executive Annual Bonus Program

• Long-Term Incentive Plan (Equity / Performance Awards)

• Comprehensive Executive Health Benefits

• 401(k) with Competitive Company Match

• Executive Coaching & Leadership Development

• Wellness, Mental Health & Family Support Programs

• Generous Executive PTO & Holiday Package

Why Join Us

• Shape how a global enterprise operates at scale.

• Influence strategy, execution, and performance at the highest level.

• Lead operating-model transformation with enterprise-wide impact.

• Work directly with the CEO and Board on mission-critical priorities.

• Join an organization that treats operations strategy as a competitive advantage, not a back-office function.