Executive Director of Operations

United State (Remote)
January 2, 2026
Full Time
Urgent

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Job Description

About the Role

The Executive Director of Operations is a critical enterprise leadership role responsible for shaping, scaling, and optimizing operational excellence across a rapidly expanding global technology organization. This role sits at the intersection of strategy, execution, and transformation, ensuring that complex operational systems, global teams, and high-growth initiatives operate with precision, resilience, and scalability.

As a senior operational leader, you will oversee multi-region operations supporting advanced technology platforms, AI-driven services, and large-scale infrastructure. You will translate executive vision into operational reality, aligning people, processes, and technology to deliver consistent performance, risk mitigation, and sustainable growth.

This position requires a leader who thrives in ambiguity, manages complexity with confidence, and brings a disciplined yet innovative approach to operations at scale. Your influence will extend across executive leadership, product, engineering, finance, and external partners, making this a role with enterprise-wide impact.

Essential Duties and Responsibilities

  • Lead and oversee global operations across multiple business units, regions, and functions.

  • Design and execute operational strategies that support rapid growth, scalability, and long-term sustainability.

  • Establish enterprise-level operating models, governance frameworks, and performance metrics.

  • Drive operational efficiency through process optimization, automation, and data-driven decision-making.

  • Oversee budgeting, forecasting, resource allocation, and cost-optimization initiatives.

  • Identify operational risks and implement mitigation strategies to ensure business continuity and compliance.

  • Partner with executive leadership to support product launches, platform expansions, and strategic initiatives.

  • Build, mentor, and lead senior operational leaders and cross-functional teams.

Job Qualifications and Requirements

  • Bachelor’s degree in Business, Engineering, Operations, or related discipline; MBA or advanced degree strongly preferred.

  • 12+ years of progressive leadership experience in operations within large-scale technology, infrastructure, or platform-based organizations.

  • Demonstrated success leading complex, global operations with multi-layered teams and stakeholders.

  • Strong expertise in operational governance, process design, and enterprise performance management.

  • Proven experience managing large budgets, vendor relationships, and cross-functional dependencies.

Personal Capabilities and Qualifications

  • Executive presence with the ability to influence at the board and C-suite level.

  • Strategic mindset combined with hands-on operational rigor.

  • Exceptional problem-solving skills with the ability to navigate ambiguity and change.

  • High emotional intelligence and ability to lead diverse, global teams.

  • Results-oriented leader with a strong sense of accountability and ownership.

Strategic Support

  • Serve as a trusted operational advisor to executive leadership and key stakeholders.

  • Support enterprise transformation initiatives, including digital modernization and AI-enabled operations.

  • Collaborate with Strategy, Finance, Engineering, and Product leaders to align execution with long-term business goals.

  • Contribute to mergers, acquisitions, and integration efforts from an operational standpoint.

Working Conditions

  • Hybrid work environment with presence in key regional hubs as needed.

  • Periodic international travel to support global teams and initiatives.

  • Fast-paced, high-accountability executive environment requiring flexibility and responsiveness.

Job Function

  • Department: Global Operations & Enterprise Execution

  • Reports To: Chief Operating Officer / Chief Executive Officer

  • Direct Reports: Senior Directors, Regional Operations Leaders, Program Management Office

Compensation & Benefits

  • Base salary range: $318,000 – $405,000, commensurate with experience and location

  • Annual performance bonus and long-term incentive opportunities

  • Comprehensive executive health, dental, and vision coverage

  • Retirement and wealth-building programs with company contributions

  • Generous executive-level paid time off and wellness benefits

  • Professional development, executive coaching, and leadership programs

Why Join Us

  • Operate at the executive level within a globally influential technology organization.

  • Lead operations that directly support cutting-edge AI and digital infrastructure platforms.

  • Shape how a large, complex enterprise scales and performs in a rapidly evolving market.

  • Collaborate with world-class leaders, innovators, and operators.

  • Competitive executive compensation with meaningful long-term career impact.

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