Job Description

About the Organisation

We operate across a broad digital ecosystem that includes technology platforms, enterprise solutions, customer engagement experiences, and data-enabled growth initiatives. As organisations evolve toward digital-first environments, our focus is to accelerate growth through modern digital strategies, emerging technology adoption, and deeper customer value creation.

Digital growth is a central pillar in our organisation—driving competitive differentiation, long-term scalability, and strategic expansion across new markets and customer segments. We are committed to analytical decision-making, advanced performance measurement, customer insight integration, and cross-functional partnership with Product, Technology, Marketing, and Revenue teams.

As the Chief Digital Growth Officer, you will lead strategy and execution across digital innovation, growth acceleration, customer acquisition, digital experience enhancement, and revenue expansion initiatives. This role requires a visionary leader who blends creativity with commercial acumen and has a deep understanding of digital ecosystems, growth levers, and enterprise transformation.

Essential Duties and Responsibilities

• Lead organisation-wide digital growth strategy, aligning digital initiatives with enterprise commercial goals.

• Oversee digital channel performance, customer acquisition, retention programs, and growth experimentation.

• Partner with Product, Engineering, and Data teams to enhance digital experiences across platforms and services.

• Identify emerging digital opportunities—including AI, automation, personalisation, and new market pathways.

• Build scalable frameworks for growth operations including funnel optimization, segmentation, and audience targeting.

• Direct performance analytics, dashboards, KPIs, and experimentation models to evaluate growth outcomes.

• Oversee cross-functional teams responsible for digital marketing, customer insights, digital experience, and growth engineering.

• Guide brand strategy, positioning, and customer engagement models across all digital touchpoints.

• Support global expansion efforts, new product introductions, and digital revenue diversification.

• Present digital strategy updates, forecasts, and growth projections to executive stakeholders.

Job Qualifications and Requirements

• 12+ years of senior leadership experience in Digital Growth, Marketing, Digital Strategy, Product-Led Growth, or Data-Driven Commercial Leadership.

• Deep understanding of SaaS, enterprise technology, digital ecosystems, or customer-facing digital platforms.

• Proven track record in scaling digital channels, improving digital performance metrics, and delivering measurable growth outcomes.

• Experience leading multidisciplinary teams including digital marketing, analytics, product, UX, and engineering.

• Strong command of data analytics, experimentation, attribution models, growth frameworks, and digital measurement tools.

• Bachelor’s degree required; advanced business or digital-focused degrees are advantageous.

• Highly skilled in executive communication, long-term planning, and cross-functional leadership.

Personal Capabilities and Qualifications

• Visionary thinker with strong commercial instincts and deep digital expertise.

• Highly analytical and comfortable using data to validate decisions, diagnose performance, and identify opportunities.

• Strong leadership presence with the ability to inspire and guide large teams.

• Exceptional communication and storytelling ability for executive and cross-functional audiences.

• Ability to navigate ambiguity, challenge assumptions, and drive innovation.

• Creative problem-solver with a structured, operational mindset.

Strategic Support

• Advise executive leadership on emerging trends, digital investment strategies, and long-range growth opportunities.

• Support market expansion initiatives and new digital revenue models.

• Influence product strategy, customer experience evolution, and technology adoption priorities.

• Partner with Finance to align growth forecasts with enterprise planning and investment cycles.

• Guide organisational readiness for large-scale digital initiatives and transformation programs.

Working Conditions

• Remote-first role within the United States with periodic travel for leadership summits, digital innovation workshops, or strategy sessions.

• High-visibility position requiring close collaboration with Product, Marketing, Technology, Data, and Revenue teams.

• Fast-paced environment driven by strategic decision-making and measurable growth outcomes.

Job Function

• Lead the organisation’s digital growth agenda across strategy, analytics, customer experience, and digital operations.

• Build scalable frameworks that enhance acquisition, engagement, retention, and digital revenue generation.

• Strengthen organisational digital capabilities and long-term market positioning.

Compensation & Benefits

• Base Salary: $326,000 – $395,000

• Executive annual bonus

• Long-Term Incentive eligibility (stock, equity, or LTIP)

• Benefits package includes:

  • Health & wellness programmes

  • Retirement savings plan

  • Paid executive leave

  • Leadership & professional development resources

  • Remote-work technology support

  • Mental health & wellbeing benefits

Why Join Us

• Lead digital transformation and growth strategy across a large, forward-looking organisation.

• High-impact role influencing revenue, product direction, and customer experience.

• Remote-first environment with strong cross-functional collaboration.

• Opportunity to build next-generation digital capabilities supported by advanced analytics and modern technology.

• Clear pathways to C-suite evolution, including Chief Growth Officer, Chief Digital Officer, or broader enterprise leadership roles.